Administrator Laziness and Ignorance - The Worst Problem
I may spend a good amount of my time debating (internally and written) the value of Microsoft products over those that can be found in the Open Source world. I have done quite a bit of work with mostly Open Source products in the past three years and am convinced that especially for small businesses, Open Source products (software) will provide us the relief we desperately need from the ever increasing complexity and cost of software products. The types of discounts that academic and large organizations get on software from organizations like Microsoft are enormous in comparison with the per user costs that a business of 25 users or less must sustain, thus while we might enjoy Microsoft products for little money in school and perhaps at the large company we work at, when we go into the smaller, real world, those prices rise dramatically. Another issue comes to mind, however. While teaching a Windows 2000 Server admin class at a local college, I realized how little time is spent on focusing on problem solving instead of dealing with the latest and greatest. What this leads to is an overemphasis on dealing with new technology, instead of focusing on using current technology and appropriately integrating it into the work environment. Part of this obsession with new technology makes us forget that old and current technology needs to be maintained. While Microsoft is constantly focusing on the next upgrade path, we continue to suffer from patches gone uninstalled, etc. I don't blame Microsoft for this dilemma - I also blame the administrators. An administrator's job should not just be to bow to every whim of the public they server (their job is like any leader - they should be aware of the pitfalls of constant change), but to guide through logic and intelligence.
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