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Thoughts & Tips on Syncing PEG-UX50 w/ Mac/OS X, iCal, Address Book and Palm Desktop

First, my initial thoughts on the UX50 (skip this paragraph if all you are interested in is my tip section).
Every 1 1/2 to 2 years, I come across a device that drastically improves my ability to deal with task lists, data manipulation, etc. When I saw the UX50 in a review, I knew it was it - it was the next thing for me. I don't think that the device is for too many people in the PDA market. Firstly, it is expensive - too much for someone using it as a electronic notepad and address book. Secondly, it has a lot of features on it that make deciphering all of the options complicated (i.e. can you figure out all of the different memory stick formats?). But, for me it hit the spot. It blows my Treo 300 out of the water and makes me think that the combination cell phone/pda is destined not to be for most people (the screen is typically too small, and when you finally increase it to a decent size, the device is too big to be a phone). I like the integrated bluetooth and wifi - that's what makes the device ueber usable for me. I found, though, that there are some quirks related to syncing with OS X/Macs and thought people would be interested in what I found (more so than my above commentary).

Tips for OS X:
You should have the following programs installed (you don't need everything on this list per se, but I would highly recommend it, because it seems to have been the best combination I could come up with in my testing):
· Palm Desktop 4.1 for OS X (download the latest version here: Palm Support - Palm Desktop software for Mac - I know from experience that Sony does not [like] supporting Syncing with Macs, so the best solutions are almost always 3rd party).
· iSync for OS X (check out: Apple iSync
· iSync Palm Conduit (iSync Palm Conduit Download --> look very closely at the bottom of the screen, above the nav and search bar for Download - I can't believe they make it so difficult to see...)
· The Missing Sync from MarkSpace.com
· If you already have the Missing Sync installed, install the update! Without the update, you can Sync via bluetooth, but via USB did not work for me under any circumstances w/ the original Missing Sync 3.0.

Install the software in the following order:
· Palm Desktop
· iSync
· iSync Palm Conduit
· Missing Sync
· Missing Sync Updater
You will have to restart your machine multiple times after some of these installs.

(If you already have iSync and the iSync Palm Conduit installed, no worries, you shouldn't need to reinstall anything. The same goes for Palm Desktop, BUT I wanted to be sure, so I installed the latest package. I was moving from the Handspring Treo 300, so I was using a version of Palm Desktop apparently modified for the Treo. I found that by reinstalling over the old version, I had better luck with limiting lurking quirks - say that ten times fast.)

Configure the Conduits so that iSync is enabled. Here is a screenshot of what I have checked:

hotsync_palm_isync

Open up Palm Desktop, go to the HotSync menu and select Setup. Click on the Connection Settings tab and make sure that bluetooth-pda-sync-port is checked.

bluetooth_port

Click on settings for that option and set the connection to Serial and "As fast as possible." (This is all assuming you have a bluetooth module installed on your Mac and that it is active and set to Discoverable.) Close the windows you are working with and you should be back in Palm Desktop.


· Turn on the Clie (UX50/40) and go to Prefs -> Bluetooth.
· Set Bluetooth to Enabled -> create a device name (i.e. "MyUX50" without the quotes)
· Set the pull-down menu for Allow Device to be Discovered to yes.
· Select Trusted Devices, Select Add Device and pair the two devices.

If you have never gone through this procedure before, I can maybe, at some later time, walk through that process (I am short on time now)... After finishing pairing the devices:

· Go to the HotSync screen on the Clie.
· Go into Menu (via the Menu Pulldown button on the right hand toolbar) and select Connection Setup.
· Define a new connection by selecting New.
· Name the connection (i.e. Connection to Mac).
· Set Connect to to PC via Bluetooth.
· Tap on Device to find your computer (on the Mac, you can give your computer a special name by going into Sharing under System Preferences - see screenshot):

rendezvous_name

· Highlight it and click on OK.
· Once done, click OK, make sure the new connection you have created (i.e. "Connection to Mac") is highlighted and select Done.
· The HotSync should be set to Local and the connection should be set to "Connection to Mac".


Common Problems: "Cannot sync because connection is in use." If you get that error message, you probably do not have Connection Setup correctly set to "Connection to Mac." It has happened to me numerous times, so double check.

NOW, before you start, there is a caveat. If you have the Backup conduit turned on (under Palm Desktop -> HotSync menu -> Conduit Settings), beware of troubles I had. With the Backup conduit turned on, you may find that every time you Sync, it reinstalls the software on your Palm (that had been backed up from a previous sync session) and the related databases. This turns a 1 min. sync session into a 10 min. ordeal. I backup to the Memory Stick anyway, so I turned this off, as it caused me nothing but problems. It may be due to the fact that I have used 3 different Palm devices with this computer, but I cannot be sure.* I figure Bluetooth to be convenient if I can sync quickly without cables... The long sync produced by a buggy Backup conduit was a severe problem imho. After completely disabling the conduit after yet-another-fresh-install of the aforementioned software sans iSync, I had no more problems. I am successfully syncing with my PowerBook from a few rooms away - and happy doing it.

I know there are steps missing in this "howto," but I am doing it from memory, so please forgive the gaps. I hope other posters may fill in where I have left off.

HTH

*Unfortunately, when you delete software on the Mac - similar to Windows - some of the preferences are left floating around the system. Even if you do your best to get rid of them (much easier than hacking the registry in Windows), there are likely to be leftovers that remain even after a new install. I know this by the mere fact that some of my personal layout preferences (that differ greatly from the default) remain even after I thought I had a completely fresh installation of the software.

Comments (11)

Eduo:

This is a cool article. I was going to make the same myself and may still do, but as an addendum with this one as soon as I recover my UX50 (girlfriend has kidnapped it for the week..:) and will probably add a part about sync'ing with additional computers (I also use it with a Mac with Entourage and with a PC, mainly to keep them all sync'd with the same data). A good addition might be configuration of the Airport WiFi, extraction of relevant PRCs from the CD and, in my case, where to get drivers for phones not directly supported (stupidly, Sony didn't include drivers for the SonyEricsson T610) as well as comments on using Salling Clicker on the UX50, which I haven't done yet but trust should work.

Great little article. Thanks.

Don Cochrane:

Wow thanks for that my UX50 should be ariving any day now and have been having little nightmares about getting it syncing. I really apreacate the help!

Dominick Butta:

To Whom it May Concern,

I am writing this with great hope that someone can help me promptly. I fly out Saturday for the annual Consumer Electronics Show in Las Vegas on Sunday and really need for my Clie (UX50) to be functional.

I have been having difficulties syncing (via USB) my Palm Contacts,To Do, and Date Book.

I am running Mac OS10.2.6 and downloaded plus installed Palm 4.0, Ical, Isync, Isync Palm Conduit, and the most current Missing Sync Software. The only Palm based software that seems to sync is Memo and Voice applications.

I also need to sync some pdfs, excel, and word docs but can deal with that after the show if necessary.

Any response would be greatly appreciated.

Thank You,

Dominick Butta

Hodds:

Many thanks for the help, great article helped me set-up my sync on first attempt.

nathan:

Thanks for the articled, works very well... Nice to finaly have my PDA and Laptop setup now

Thomas (Germany):

Hi,

great Info - thanks. I hope Apple is about to change their iSync politics in terms of the Sony Clie Models. - Gonna go for an iBook with Bluetooth and the UX-50 this summer.

Cheers + thanx,
Thomas

Franck FOUCAT:

Hi,

I cannot sync Mark/Space MemoPad v4.0.3 on my Mac G5 with my Clie TH55.
Actually, during the syncing, I've got a message that is showing it is syncing MSMemopad but actually it does not, the process bar is white and turn blue all at once. The syncing journal say it did the syncing but MemoPad stays empty with no entry at all… would you gte any clue ? should i reinstall everything ?
- Palm Desktop
· iSync
· iSync Palm Conduit
· Missing Sync
· Missing Sync Update

Franck FOUCAT:

Hi,

one more thing, I have succeeded bluetooth syncing between my Mac G5 and my Clie TH55 but it takes a very long time, just as if all the database was syncing from the scratch. My english is not good enough but I guess you explain it does the same for yourself, I jut do not understand your solution to this drawback.
Thanks for your help,

Franck
Tahiti

wing:

I have all the softwares suggested for making mac sync with my song Clie work, except Missing Sync. This software is rather expensive. I'd like to know whether it's a must to use missing Sync, can't I stick to Palm's sync manager. What if I stick to using palm desktop, not ical, address book, etc?

Indeed, I have installed the latest version of palm desktop. Mac and my palm appear to discover each other. I even tried to transfer picture from my sony clie (UX 50) to my ibook. But when I try to sync with sync manager, they do not connect. Can you help?

Wing -

You need Missing Sync for Palm OS - period. Sorry, without that, I know of no way to get syncing with a Mac to work with the UX/50...

Steve

susie:

i have a sony clie peg-ux50/u. i went to the palm desktop for mac website, but cannot find a handheld listed there to download the palm desktop. why? and what palm desktop version should i use for my pda?

my email to reply me is ssn88@yahoo.com. please put subject reply to palm desktop. any help, please, thanks.

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